IS Functional Consultant
Company: Altec Industries, Inc.
Location: Saint Joseph
Posted on: June 14, 2019
Why Join Altec?
If you're considering a career with Altec, Inc., there's never been
a better time to join us! Our Company was founded based upon values
that place the customer first, and view people as our greatest
strength. Altec has continued to grow, utilizing the same basic
values, and over the years, those values have helped us to earn the
trust and confidence of our customers worldwide. We remain
committed to total customer satisfaction in everything we do.
That's why today, Altec is an innovative, financially sound company
that is setting the standard of excellence in design, manufacturing
and service; and that's why you can rely on us to provide you with
the stability of a well managed company.
Altec Inc., founded in 1929, is a privately held company
headquartered in Birmingham, Alabama.
Altec specializes in the manufacture, sale and service of aerial
devices, digger derricks, cranes and specialty equipment for the
electric utility, telecommunications, tree care, construction, and
light and sign maintenance industries in more than 120
PURPOSE OF POSITION:
Responsible for implementing and testing system enhancements and
support for the business area they serve.
Quality Assurance: Prepare, maintain and execute manual and
automated functional test scripts for changes and enhancements made
to application modules, including upgrades.
Perform all levels of testing (functional, regression, post-release
"smoke testing"), ensuring quality in all layers of the application
from front- to back-end)
Use test automation software to develop reusable functional test
Interact with users and functional associates to understand
Write technical documentation and document information specific to
QA testing such as testing accounts, platforms tested, etc.
Help develop and maintain test plans/scripts for UAT
Monitor and maintain bugs in the backlog and close those no longer
Communicate issues with software quality to developers and
management and validate resolution
Work with cross-functional teams to ensure quality throughout the
software development lifecycle
Support: Support of users, which includes diagnosing and resolving
issues related to application modules.
Provide user support for Altec associates via phone, email and in
Track and maintain constant communication with the customer from
the beginning to the end of any established case, issue, or
Proactively identify areas of support that could be mitigated or
eliminated with training, process change or system enhancement.
Assist with rollout of new systems to business
Initiate and support Oracle Service Requests
Other: Help prepare training, user manuals and system
documentation, as needed.
Lead and attend Rapid Continuous Improvement (RCI) events, as
Read manuals, periodicals, and technical reports to learn how to
develop programs that meet staff and user requirements
Participate in Agile ceremonies
Remain highly adaptable - Due to the turbulent nature of priorities
in supporting customers, this role requires high adaptability to
changing demands, deadlines and priorities
All other duties as assigned
OTHER POSITION SPECIFICATIONS:
High School Diploma or GED Required
Bachelor's Degree in related discipline strongly preferred, but
consideration may be given to exceptional candidates with 10 years
relevant work experience.
Minimum of four years direct business experience in an Altec
facility or a minimum of three years of systems experience.
Current valid Driver's License
Demonstrated record of responsibility
Extremely detail oriented
Customer Service Oriented
Motivated, goal oriented and persistent
Maintain Company confidentiality
Must handle stress and deadlines well
Ability to problem solve
Business Analyst experience is preferred
Software Quality Assurance experience is preferred
Experience with test automation software preferred
Experience working in a team environment
Experience with Oracle EBS is preferred
Experience in Agile is preferred
Altec offers a competitive salary that rewards performance and
dedication, along with a comprehensive benefits package that
--- Medical, Dental and Prescription Drug Program
--- Retirement 401(k) Program
--- Vacation and Holidays
--- Flexible Spending Accounts
--- Tuition Assistance Program
--- Employee Assistance and Mental Health/Substance Abuse
--- Life Insurance, Accidental Death and Dismemberment
Altec Industries, Inc. and its affiliates are equal opportunity
employers and maintain affirmative action plans to recruit, retain,
develop, and promote qualified individuals without unlawful
consideration of race, gender, color, religion, sexual orientation,
gender identity, national origin, age, disability, citizenship
status, veteran status, or any other characteristic protected by
federal, state or local law. Altec strives to maintain a work
environment free from unlawful discrimination and harassment, where
associates are treated with respect and dignity.
Keywords: Altec Industries, Inc., Saint Joseph , IS Functional Consultant, Professions , Saint Joseph, Missouri
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