SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

Certified Pharmacy Technician

Company: Alorica
Location: Saint Joseph
Posted on: February 25, 2021

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. - JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. - You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. - KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary - WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better-one interaction at a time. And to do that, we need the very best people to join us. - But please, allow us to entice you further! As an Alorica employee, you may receive:
    • Paid training
    • Flexible training schedules
    • Medical and dental benefits
    • Paid time off
    • Paid holiday and sick time
    • Retirement planning options (401(k))
    • Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.- So what do you say? Ready to take the next step? - -JOB REQUIREMENTS Minimum Education and Experience: -
      • Certified Pharmacy Technician
      • High School Diploma or GED required; college degree preferred
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with Microsoft Windows, Word, and Excel applications
      • Bilingual language skills a plus Knowledge, Skills and Abilities:
        • Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
        • Ability to use phone and computer systems
        • Excellent oral and written communication skills
        • Strong listening/comprehension skills
        • Ability to stay composed and objective
        • Conversational, patient and confident, with a positive attitude - WORKING CONDITIONS Work Environment -
          • A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
          • Constant usage of phone and computer systems - Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you. - DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. - TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. - - - Equal Opportunity Employer - Veterans/Disabled- - -

Keywords: Alorica, Saint Joseph , Certified Pharmacy Technician, Professions , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Dedicated Regional Truck Driver: $1,200/Week Pay Guarantee + $4k Sign-On Bonus
Description: Class A Driver Needed for Home Weekly Regional Dedicated Run br br Paper Transport PTI , has an exciting CDL-A regional truck driver opportunity for dedicated freight. Our CDL-A dedicated truck (more...)
Company: Paper Transport
Location: Blue Springs
Posted on: 03/4/2021

CDL-A Company Driving - Weekly Pay & Passenger Program
Description: All Drivers Enjoy br br Lock In Now: 3,000 Incentive - 300/week for the first 10 weeks br 5,000 relocation package br Paid hotel, meals, and transportation for orientation br 1,000 (more...)
Company: Hirschbach Motor Lines Inc
Location: Grant City
Posted on: 03/4/2021

Production Worker
Description: NOW HIRING - APPLY TODAY br A production worker--is responsible for assembling and checking product parts, ensuring that all machinery runs
Company: PeopleReady
Location: Blue Springs
Posted on: 03/4/2021


Freight/Receiving
Description: Job DescriptionPosition Purpose: br br Associates in Freight/Receiving positions
Company: The Home Depot
Location: Blue Springs
Posted on: 03/4/2021

CDLA Truck Driver Jobs - Dedicated - New $3,500 Sign-On Bonus!
Description: br br br CDLA Truck Driver Jobs - Dedicated - New 3,500 Sign-On Bonus Guaranteed minimum weekly paycheck on every route Apply Online or Call 920-504-2329 Today At Marten, you don't have to give (more...)
Company: Marten Transport
Location: Blue Springs
Posted on: 03/4/2021

TV Installer/Technician
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Blue Springs
Posted on: 03/4/2021

CDL-A Truck Driver - Walmart Transportation
Description: LOCATION OCHELATA, OK br br CAREER AREA Drivers Transportation br br JOB FUNCTION Driver br br EMPLOYMENT TYPE Full Time br br POSITION TYPE - br br REQUISITION 1437690BR br br (more...)
Company: Walmart
Location: Atchison
Posted on: 03/4/2021

Satellite TV Technician - Entry Level
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Blue Springs
Posted on: 03/4/2021

CDL A Local Truck Driver
Description: Drive Your Future with CDL-A Local Company Truck Driver Positions at Hub Group Get the miles that take your career further with Hub Group's Local Opportunities. You'll find high-paying truck driving
Company: Hub Group Trucking
Location: Blue Springs
Posted on: 03/4/2021

CDL-A Drivers - 2 Yrs. OTR EXP Req'd - Avg. $70K+ Yearly
Description: Benefits Average Annual Salary 70,000 Average 3,000 Miles Weekly Pets Allowed
Company: Larry Williams Trucking
Location: Falls City
Posted on: 03/4/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds