SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

NO EXPERIENCE NEEDED - $11.50/hr and $300 Sign on Bonus for Customer Service

Company: Alorica
Location: Saint Joseph
Posted on: June 8, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer service and collections, serving the world s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments for clients. You ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options.
A strong relationship between our clients and their customers starts with you so only the awesome need apply! Ready to start? to begin the process now: () KEY JOB RESPONSIBILITIES

  • Handles various incoming and outgoing collections-focused phone calls
  • Resolves customer questions, complaints and collections inquiries in a professional, helpful manner
  • Connects with existing and potential customers and aims to resolve inquiries related to receivables management
  • Utilizes computer system to verify and document customer requests
  • Talks to customers over the phone to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much that s why we re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
    • Paid training
    • Flexible training schedules
    • Medical and dental benefits
    • Paid time off
    • Paid holiday
    • Retirement planning options (401(k))
    • Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options from customer service, collections, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed because when you re at your best, that s when we re at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience:
      • High School Diploma or GED required; college degree preferred
      • 1-2 years previous experience in a receivables management, collections and contact center environment, preferred
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with Microsoft Windows, Word, and Excel applications
      • Bilingual language skills a plus Knowledge, Skills and Abilities:
        • Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time
        • Knowledge of phone dialer functions and call campaigns
        • Understanding of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts, or Practices (UDAAP)
        • Negotiation skills and assertiveness
        • Ability to use phone and computer systems
        • Excellent oral and written communication skills
        • Strong listening/comprehension skills
        • Ability to stay composed and objective
        • Patience/empathy
        • Flexibility and versatility in problem analysis and resolution WORKING CONDITIONS Work Environment
          • A climate controlled, contact center environment filled with amazing people, incredible career opportunities and the occasional dance-off
          • Constant usage of phone and computer systems Physical Demands Constant sedentary work. You ll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let s make lives better. Let s defy the status quo. And let s go beyond thinking outside the box and decide to obliterate the box instead. You ready? Let s do this. Ready to apply? by chatting with us now () Equal Opportunity Employer Veterans/Disabled Associated topics: assist, desktop, front desk, help desk, support, support specialist, technical support, technician i, technician ii, technology

Keywords: Alorica, Saint Joseph , NO EXPERIENCE NEEDED - $11.50/hr and $300 Sign on Bonus for Customer Service, Other , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Host
Description: Overview br br The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Kansas City
Posted on: 06/17/2019

ISNP Mid Level Provider
Description: This position provides services for patients associated with an I-SNP br br TheMid-Level Provideris responsible for clinical activities in Rural and/or Urban healthcare facilities under the (more...)
Company: American Health Partners
Location: Kansas City
Posted on: 06/17/2019

Lenexa Latin Tutor Jobs
Description: Lenexa Latin Tutor Jobs Varsity Tutors is always looking for bright individuals in Lenexa who are passionate about
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019


Leawood Spanish Tutor Jobs
Description: Leawood Spanish Tutor Jobs Varsity Tutors has students in Leawood looking for Spanish tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. (more...)
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Prairie Village Biology Tutor Jobs
Description: Prairie Village Biology Tutor Jobs Varsity Tutors has students in Prairie Village looking for Biology tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide (more...)
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Kansas City Physical Chemistry Tutor Jobs
Description: Kansas City Physical Chemistry Tutor Jobs Varsity Tutors is always looking for bright individuals in Kansas City who are
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Shawnee Mission Phonics Tutor Jobs
Description: Shawnee Mission Phonics Tutor Jobs Varsity Tutors has students in Shawnee Mission looking for Phonics tutoring. Varsity Tutors is a live learning platform that connects tutors
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Olathe Mandarin Chinese Tutor Jobs
Description: Olathe Mandarin Tutor Jobs Varsity Tutors has students in Olathe looking for Mandarin tutoring. Varsity Tutors is a live learning platform that connects tutors with students
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Polysomnographic Specialist SLH PRN Nights
Description: The best place to get care. The best place to give care. That is the Saint Luke's vision and, whether in a hospital, clinic, practice or office, our nearly 12,000 employees strive toward that vision (more...)
Company: Saint Luke's Health System
Location: Kansas City
Posted on: 06/17/2019

Kansas City Phonics Tutor Jobs
Description: Kansas City Phonics Tutor Jobs Varsity Tutors has students in Kansas City looking for Phonics tutoring. Varsity Tutors is a live learning platform that connects tutors with students
Company: Varsity Tutors
Location: Kansas City
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds