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Access Representative All Outpatient Clinics - St. Joseph

Company: Heartland Health
Location: Saint Joseph
Posted on: November 22, 2022

Job Description:


  • Access Representative
  • Full Time / Part Time / PRN Status
  • Day Shift

    • This position performs tasks, which are directed towards the collection of patient information and its custodianship. Works as a receptionist for the provider's office to support patient care delivery and follow up.
    • This position works under the supervision of the Clinic Manager and Access Representative - Lead and is employed by Mosaic Health System.

      • Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.
      • Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.
      • Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
      • Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
      • Assures confidentiality of information regarding patients, hospital personnel and medical staff.

        • High School Diploma, GED or HiSET equivalent. Higher levels of education preferred.
        • Computer data entry, customer service, collections and medical record responsibility experience preferred. Knowledge of medical terminology preferred.

Keywords: Heartland Health, Saint Joseph , Access Representative All Outpatient Clinics - St. Joseph, Other , Saint Joseph, Missouri

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