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Stylist - SmartStyle

Company: SmartStyle Hair Salons
Location: Maryville
Posted on: June 12, 2021

Job Description:

Job Title: Stylist

Reports To: Assistant Salon Leader/Salon Leader

Overview:

The Hair Stylist is responsible for delivering exceptional customer service while providing the full range of hair care services. Specifically, the hair stylist is expected to:

  • Market themselves and grow their business
  • Control expenses
  • Complete required administrative tasks
  • Provide exceptional customer service
  • Consistently exhibit and develop technical competence

As a hairstylist, you will be held accountable for these key areas.

Successful performance will be measured by meeting or exceeding established minimum productivity requirements.

Qualifications:

  • Valid current cosmetology license, to include a manager license as required by local (or state/provincial) cosmetology regulations. Position may require the stylist to work alone in the salon.
  • Ability to work in a dynamic salon environment.
  • Good time management skills, good judgment, and the ability to multitask.
  • Well-developed interpersonal skills to communicate effectively with Salon Leader, salon staff, Market Leader, Wal-Mart staff, YHSG management and vendors and customers.
  • Ability to read, digest and analyze various reports.
  • Mathematical skills to accurately compute and complete required functions
  • Ability to work a flexible schedule including morning meetings, nights and weekends.

Essential Functions:

  • Market self in and outside of the salon and grow their business
  • Utilize existing business building tools and programs to increase sales, increase customer counts and retain customers;
  • Meet or exceed minimum productivity requirements as established by Yellowhammer Salon Group.
  • Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed;
  • Execute promotional campaigns as directed by YHSG.
  • Maintain professional appearance, positive attitude and live our YHSG Values.
  • Provide exceptional customer service
  • Understand the needs of customers; handle and resolve customer service issues to maintain customer loyalty;
  • Consistently execute customer service programs;
  • Conduct quality consultations by suggesting hairstyles according to physical features of the customer, current styles, or from the customer's instructions;
  • Communicate to the customer a clear understanding and agreement of the pricing before services are performed;
  • Display a sound understanding and perform all available services in a competent, efficient and professional manner.
  • Control expenses
  • Follow weekly salon schedules as directed by Salon Leader or Market Leader.
  • Correctly charge for services rendered and products purchased, including proper discounting according to YHSG promotional offers and policies;
  • Effective control of salon operating costs relating to back-bar and retail inventories.
  • Safeguard company assets by adhering to YHSG policies, procedures, operating procedures and success handbook.
  • Consistently exhibit and develop technical competence
  • Conduct comprehensive consultation with each customer, utilizing the check-in receipt for taking notes.
  • Perform all services that are requested from our customer and offered by the salon in a competent, efficient and professional manner, while complying with all applicable state and local sanitation rules;
  • Learn and continue to develop technical skills via YHSG provided education and training support.
  • Complete required administrative tasks/compliance
  • Adhere to all YHSG policies, procedures and work rules; including Wal-Mart store within a store regulations.
  • Ensure closing procedures are adhered to and daily bank deposits are made;
  • Maintain workstation and other salon areas in a sanitary, clean, orderly manner to board certified standards for cleanliness;
  • Perform a variety of tasks related to salon operations, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned;
  • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety;
  • Timely submission of all YHSG required paperwork.
  • Communicate effectively with leadership, Wal-Mart management, customers and co-workers in a professional and courteous manner;
  • Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by leadership.
  • Computer knowledge including, but not limited to, point-of-sale systems, open salon and group me.

Physical Requirements and Work Environment:

  • ?Frequent lifting up to 10 lbs. to pick up bottles of product needed to perform hair services and stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products.
  • Continuous standing throughout the day to perform hair services and other job related functions.
  • Continuous walking - greeting the customer at the front of the salon and walking them back to the styling chair, to and from the shampoo area, to get supplies needed for the services and walking the customer back to the front of the salon.
  • Continuous repetitive movement with fingers, hands, wrists and arms using scissors/shears to cut hair, rolling hair in rods to perform perm services, vigorous movement to massage/shampoo client's hair, twisting wrists to blow dry and styling hair with various irons, brushes, and tools.
  • Continuous grasping of customer's hair, blow dryer, curling iron, combs, and hair coloring brushes in order to perform services.
  • Continuous reaching, alternating between shoulder level and above shoulder level height to perform services, stock shelves, retrieve product/supplies from cupboards and shelves.
  • Frequent twisting and bending to shampoo client's hair and twisting to reach for tools while customer is seated in styling chair and sweeping hair off the floor after service.
  • Occasional pushing and pulling to move styling chair.
  • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and customer perfume.
  • Occasional climbing of ladder/step stool to stock shelves, change light bulbs, retrieve products, change bi-monthly collateral, and maintain salon cleanliness.
  • Visual observation of customer's hair, including close vision, color vision and the ability to adjust focus.
  • Ability to communicate with customers regarding services offered and requested and the customer's needs and wants.
  • Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents, read product instructions and prepare daily close-out documents.
  • Occasional travel to mandatory meetings and training sessions, including overnight travel.

DISCLAIMER:

"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. "

Keywords: SmartStyle Hair Salons, Saint Joseph , Stylist - SmartStyle, Other , Maryville, Missouri

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