SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

Customer Supply Chain Specialist

Company: MGP Ingredients
Location: Atchison
Posted on: June 7, 2021

Job Description:

Primary Duties and Responsibilities:

Sales Order Management

  • Receive inbound customers' purchase orders and enter associated sales orders
  • Confirm orders back to customer and/or provide alternatives
  • Initiate invoicing process when customer's demand is met
  • Prepare ProForma invoices for prepaid orders
  • Prepare Customs invoice and other required documents for exports
  • Communicate concerns and feedback effecting responsiveness to customer

Customer Data Management

  • Maintain product restrictions for customers
  • Manage required regulatory documents (TTB, Tax, etc.)
  • Coordinate pricing management with Accounting & Sales Teams

Customer Account Management

  • Validate and initiate credit/debit memos
  • Manage and perform RMA (Return Material Authorizations)
  • Coordinate account concerns with customers, accounting & sales
  • Coordinate prices and availability with Sales Teams prior & post sales
  • Manage sales contracts within SAP
  • Maintain and confirm TIB setup in SAP prior to shipments

Supply Chain Coordination

  • Coordinate sales order requirements with logistics provider
  • Evaluate sales order demands against available inventory and production capabilities from multiple sites
  • Coordinate sales order requirements with production and shipping departments (internal & external)
  • Coordinate return of totes from customers
  • Warehouse Service Agreement Management, Tracking and Invoicing (Primary focus for one CCR)
  • Brand Inventory Tracking Management of Transfers and Sales entry (Primary focus for one CCR)

Build & Maintain Customer Relationships

  • Understand customers' needs and assist to meet those needs
  • Communicate with sales to provide improved solutions to customers
  • Communicate order status, shipping documents, quality documents, etc.
  • Foster trust and confidence in MGP

Performance & Satisfaction Measurement

  • Utilize Sales Force and other CRM tools to track rejections, complaints and late shipments

Knowledge, Skills, Experience:

  • Associates degree in Business or related field with several years of demonstrated related experience or Bachelor's degree with limited experience
  • Minimum 5 years of experience in related field
  • Previous SAP experience or similar ERP software preferred
  • Strong typing and computer skills. Proficient in Microsoft Office Suite
  • Excellent written, verbal and interpersonal communication skills
  • Strong Multi-tasking skills
  • Good organizational skills
  • Attention to detail
  • Good problem solving skills
  • Self-Directed
  • Good time management skills

Keywords: MGP Ingredients, Saint Joseph , Customer Supply Chain Specialist, Other , Atchison, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds