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Company: Missouri State University
Location: Maryville
Posted on: June 6, 2021

Job Description:

Secretary, Admissions and Student Success Center


Northwest--Maryville campus in Maryville, MO

Job Type



Student Success Center

Job Number


* Description
* Benefits

PRIMARY DUTY:nbsp;This is a highly collaborative and service-oriented position to support programs and services promoting the admissions and student success unit. The secretary position performs duties requiring exceptional interpersonal and technical skills while working in a fast-paced environment. The individual in this role will apply his/her communication, organization, and critical thinking skills to provide a calm and confident presence for students, families, and faculty/staff. nbsp;


1. Serve as a point of contact for the Student Success Center and Financial Assistance offices and provide exceptional customer services to students, families, and faculty/staff; assist in other Admissions and Student Success areas, as needed2. Complete periodic reports, budget/financial forms, and spreadsheets, including direct pay vouchers, travel vouchers, purchase requisitions, etc.3. Maintain confidential records and files essential to department operations4. Oversee office environment to anticipate resource requirements and management5. Assist with organizing and scheduling department eventsnbsp;6. Manage multiple tasks/projects for the various programs and prioritize projects to meet deadlines7. Assist with updates of department policies and proceduresnbsp;8. Hire, train and supervise student employees as well as monitor student staff schedules to approve student employee web-time entry to meet payroll deadlines9. Maintain inventory of office suppliesnbsp;10. Make appointments for staff in the units11. Use problem-solving, interpersonal and communication skills to cultivate and maintain positive relationships across various campus programs/units12. Perform other duties as assigned

nbsp; nbsp; nbsp;nbsp;Education: High school diplomanbsp; nbsp; nbsp; nbsp;
nbsp; nbsp; nbsp;nbsp;Experience: Computer experience in Microsoft Word and Excel; experience with scheduling and data management
nbsp; nbsp; nbsp;nbsp;Skills: Excellent written communication and interpersonal skills when interacting with students, families, and faculty/staff. Proficient in Microsoft Word, Excel, Outlook and familiarity with various forms of technology. Easily learns new computer applications and processes. Pays close attention to detail and has the ability to adapt to changing work responsibilities. Collaborative team member who can manage multiple situational roles.
nbsp; nbsp; nbsp;nbsp;Education: Bachelors degree in any field
nbsp; nbsp; nbsp;nbsp;Experience: At least one year of fast-paced customer service experience; prior supervisory experience, including scheduling, data management, and problem-solving complex situations. nbsp;nbsp;
nbsp; nbsp; nbsp;nbsp;Skills: Proficient in Microsoft Office Software system, Banner Student Information System, and familiarity with various forms of technology, including social media and website updates.

WORKING CONDITIONS:nbsp;This position works in an air-conditioned office from the hours of 8:00 a.m. to 5:00 p.m. with a one-hour lunch break, with occasional evening and weekend hours required. nbsp;


SUPERVISORY RESPONSIBILITIES: Standard office machines including personal computer, multi-line telephone, and copy machine nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;nbsp;

nbsp;EQUIPMENT/MATERIALS USED:nbsp;Supervise andnbsp;direct the activities of student employeesnbsp;


TYPICAL PHYSICAL DEMANDS:nbsp;Ability to lift up to 20 pounds


COMMUNITY:nbsp;Northwest Missouri State University is located in Maryville, Missouri, a community of 12,000 with a diverse economy, and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri and 90 miles north of Kansas City, Missouri. For more information visit the website at


UNIVERSITY:nbsp;With an enrollment of about 6,800 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus as well as its Northwest-Kansas City location at the Northland Innovation Center and through Northwest Online.

Founded in 1905, Northwest has been ranked by U.S. News and World Report during three of the last five years as the top moderately selective regional university in Missouri. Safewise has ranked the city of Maryville as one of the Safest College Towns in America, and has named the Northwest campus one of the 50 Most Amazing University Botanical Gardens and Arboretums in the U.S.

The University boasts a graduation rate in the 89th percentile of Northwest's national peer group. In addition, 97 percent of Northwest bachelors degree earners and 99 percent of masters degree earners secure employment or continue their education within six months of graduation, according to the most recent data. Zippia, a career website, names Northwest the best college in Missouri for getting a job.

Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers. Students have opportunities to build their resumes with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area or Knacktive, a student-driven integrated digital marketing communications agency.

Furthermore, its vibrant and diverse learning community offers more than 150 student organizations, and textbooks and a laptop are included in tuition, which is among the lowest in the nation, saving students an estimated $7,400 over four years. Northwest also offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program.nbsp;

For more information about Northwest and its performance, visit;


APPLICATION DEADLINE:nbsp;Screening of applications will begin immediately and position will remain open until filled


DATE AVAILABLE:nbsp;As soon as possible nbsp; nbsp;nbsp;


TO APPLY: Please fill out a Northwest application online by clicking to reach our employment opportunities listing. You will also need to submit a cover letter, resume, and the names, addresses, and phone numbers of three references in order for your application materials to be complete. Please contact the Office of Human Resources at 660-562-1127 or email for more information.

The Office of Human Resource prides itself in offering a full, competitive benefits package with providers, who we feel, will offer the best service possible to the employees. Full-time employees are offered Health, Dental, Vision, Life and Long-term Disability insurance options as well as retirement plans upon employment at the University. For more information on each of these topics, please contact the office of Human Resources at (660) 562-1127 or via email at

Northwest Missouri State University

800 University Drive

Maryville, Missouri, 64468



Keywords: Missouri State University, Saint Joseph , Secretary, Other , Maryville, Missouri

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