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Core Account Representative

Company: Gray Manufacturing Company, Inc
Location: Saint Joseph
Posted on: May 3, 2021

Job Description:

POSITION SUMMARY: Contribute to success of assigned accounts by contacting, diagnosing critical business issues and selling product to customers and prospects, which have been classified as Core Accounts, via telephone, mail, e-mail and other means of communication. ESSENTIAL DUTIES: 1. To develop & utilize product and industry knowledge2. To develop & utilize diagnostic selling skills - Pre-call planning and preparation, telephone approach to customers and prospects, fact-finding skills, recommend based on needs, handling objections and closing the sale3. To develop long term customer relationships & drive sales and customer satisfaction 4. To utilize customer relationship management system (CRM) to keep accurate account records5. To use established procedures to inform the company of industry needs and changes, i.e. new product requests6. Performs job in a safe manner and protects themselves and other from known and expected hazards7. All employees use personal protective equipment and follow all safety policies and procedures8. To assist other departments as neededRequirementsQUALIFICATIONS, EDUCATION EXPERIENCE:High School Diploma or equivalent requiredOne-year previous office experience or equivalent training/education - preferred Sales or related experience preferredMath aptitudeWorking knowledge of Microsoft Office applications - preferredKNOWLEDGE, SKILLS AND ABILITIES:Ability to understand the diagnostic selling process and engage customers and prospects in a basic conversation in an effort to understand their critical business issues and prioritiesPositive Attitude - a mustSuperior Work EthicStrong Communication Skills - Must be able to communicate with and understand the needs and requests, both written and oral, of customersMust be able to work well with others as a part of a team effortAble to efficiently use multi-line phone system and other assigned equipmentMust be courteous and represent Gray in a professional mannerMust be trustworthy and able to work with limited supervisionMust be reliable and have high personal integrityAttention to detail, high level of accuracy on data input

Keywords: Gray Manufacturing Company, Inc, Saint Joseph , Core Account Representative, Other , Saint Joseph, Missouri

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