SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

Credit Disputes Representative - Monday - Friday - Full Time

Company: Alorica
Location: Saint Joseph
Posted on: December 4, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in customer service and experience, serving the world?s biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYPerforms routine customer service collections phone support on a client program(s) at call center facility.? Work is performed under regular supervision.JOB RESPONSIBILITIES? Responds to requests and calls from customers related to client specific programs and products? Identifies and responds to customer?s needs based on designated procedures of account/client? Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients? Escalates calls to supervisor when necessary and appropriate? Responds to requests for assistance and/or possible processing of credit card authorizations? Tracks call related information of each call received for auditing and reporting purposes ? Provides feedback reports on call issues related to downtime and/or training issues? Escalates calls to supervisor when necessary and appropriate? Maintains and updates customer information as necessaryOTHER RELATED DUTIES? Provides support and assistance as needed? May perform other client specific duties as necessary and required by program/account? Other duties as assignedJOB REQUIREMENTS Minimum Education and Experience: ? High School Diploma or GED required; graduation from a college with an Associate?s degree preferred? 1-2 years previous experience in a collections and call center environment, preferred? Customer service phone related experience? Familiarity with Microsoft Windows, Word, and Excel applications? May require client specific bilingual language requirement, as necessaryKnowledge, Skills and Abilities:? Strong customer service and collections skills? Excellent interpersonal skills? Flexibility and versatility in problem analysis and? resolution? Knowledge of product/procedures? Ability to use phone and computer systems? Excellent oral and written communication skills ? Strong listening/comprehension skills? Ability to stay composed and objective? Working knowledge of dialer functionality and call campaigns? Working knowledge of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPAWork Environment:? Constant work performed in a climate controlled, call-center environment? Constant usage of phone and computer systems?Physical Demands:? Constant sedentary workABOUT ALORICA?Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Saint Joseph , Credit Disputes Representative - Monday - Friday - Full Time, Other , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Police Officer
Description: We're Hiring The City of Elwood, KS is accepting
Company: City Of Elwood
Location: Saint Joseph
Posted on: 12/12/2019

Universal Banker I at Bank Midwest
Description: UNIVERSAL BANKER I AT BANK MIDWEST br br 801 N 36th St, St Joseph, MO 64506, USA Req 663 br Thursday, August 29, 2019 br Common sense is more than just banking, and we believe in finding financial (more...)
Company: NBH Bank
Location: Saint Joseph
Posted on: 12/12/2019

Patient Care Advocate - $12-$16 per hour
Description: GET TO KNOW ALORICA br br At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands (more...)
Company: Alorica
Location: Saint Joseph
Posted on: 12/12/2019


Call Center Representative
Description: GET TO KNOW ALORICA br br At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands (more...)
Company: Alorica
Location: Saint Joseph
Posted on: 12/12/2019

Grocery shopping pro - earn great pay on flexible hours
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Blue Springs
Posted on: 12/12/2019

MO Restaurant EE-SL
Description: A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager's absence. This position is critical to Wingstop Restaurants ensuring compliance (more...)
Company: Wingstop
Location: Blue Springs
Posted on: 12/12/2019

Speech Language Pathologist - PRN Blue Springs, MO
Description: Description br Kindred RehabilitationServices is the largest diversified provider of rehabilitation therapy in the country. Through RehabCare and Kindred Hospital Rehabilitation Services, we provide (more...)
Company: Kindred
Location: Blue Springs
Posted on: 12/12/2019

Hiring Flatbed Owner Operators!
Description: 100 OWNER OPERATOR, 100 FLATBED, 80 PAID TO YOU IT DOESN'T GET MUCH BETTER THAN THAT. Come and join the Carrier One team We believe in paying you what you deserve. Start earning 80 of linehaul, (more...)
Company: Carrier One
Location: Blue Springs
Posted on: 12/12/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saint Joseph
Posted on: 12/12/2019

Patient Account Coordinator 1
Description: JOB DESCRIPTION br br HEALTHCARE BILLING COLLECTIONS br br Contacts payers for claims status, followup denials, or partial payments br br Obtains payer requirements for timely adjudication (more...)
Company: Lincare Holdings
Location: Blue Springs
Posted on: 12/12/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds