Senior IT Support Technician
Company: S3
Location: Kansas City
Posted on: April 1, 2026
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Job Description:
Job Description STRATEGIC STAFFING SOLUTIONS (S3) HAS AN
OPENING! Senior IT Support Technician Kansas City, MO
(Local/Onsite) 12 Months W2 contract role Work Hours: M-F, 8am -
5pm (Other hours as required) Primary Duties and Responsibilities:
IT Walk-up general technical support provided to users. This person
must be able to quickly support our Executive team for all their
general IT needs. The role requires a broad general understanding
of endpoints, printing devices, smart phones, tablet devices and
mobile data systems. Requirements: Must have 2 years’ experience
supporting A/V and conference room equipment. Working knowledge of
Windows 11, Microsoft Office and Office 365 is required. Candidate
must be familiar with maintaining laptop and PC hardware in
addition to laser printer technology. Experience with ITIL or
similar frameworks for incident, problem, and change management.
Must be able to clearly communicate technical issues to Executives
and end users. Should be readily available to assist Executives
either through Chat, Email, Phone, and in person. Should have a
good understanding of prioritizing incidents and ticketing systems.
Working knowledge of standard concepts, best practices and
procedures related to set up/configuration of desktop hardware and
current operating system. Working knowledge of desktop operating
and networking systems. Communicates effectively with all levels of
employees, both technical and non-technical. Works effectively in a
team environment. Understanding of cybersecurity best practices and
ability to ensure compliance with organizational policies. Strong
problem-solving and critical-thinking skills to resolve complex
technical issues quickly. Education Requires an associate degree in
a computer science-related field and 2 years desktop operating and
networking systems OR 4 years recent experience in desktop
operating and networking systems. * Beware of scams. S3 never asks
for money during its onboarding process
Keywords: S3, Saint Joseph , Senior IT Support Technician, IT / Software / Systems , Kansas City, Missouri
