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Remote Technical Support - Customer Service

Company: Full Potential Solutions
Location: Saint Joseph
Posted on: September 14, 2020

Job Description:

Apply Now, be hired, and start Working from Home! Are you hungry to succeed and accelerate your career growth? It is within your reach at FPS assuming you have great customer service, determined to thrive and empathetic. You got this! As a Technical Support Representative, you will be responsible for identifying customers concerns through phone, which includes but not limited to basic troubleshooting, system and equipment issues, installation, operational functions, and maintenance. You will be carefully attending to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. We need 100 of you to join our team! This is a full-time role that will temporary be working at home until determined. One or more years of customer service and/or technical support experience in any vertical and industry. Tech savvy Able and willing to work evenings, weekends, and holidays. Able and willing to work split shifts or days off as necessary. To know more about the job description and other requirements please visit

Keywords: Full Potential Solutions, Saint Joseph , Remote Technical Support - Customer Service, IT / Software / Systems , Saint Joseph, Missouri

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