SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

$300 Sign on Bonus-Member Support Services-$11-$15 Hr.

Company: Alorica
Location: Saint Joseph
Posted on: August 6, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( https://olivia.recruiting.ai/co/Alorica ) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( https://olivia.recruiting.ai/co/Alorica ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Saint Joseph , $300 Sign on Bonus-Member Support Services-$11-$15 Hr., Human Resources , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Human Resources Jobs


Seeking Recruiters for Benefits Company
Description: Interviewing this week Full-Time and Part-Time positions available. America's 1 Consumer
Company: Freedom2BHome
Location: Olathe
Posted on: 08/18/2019

Health Benefits Consultant / Trainer - Part-time
Description: The nation's premier private provider of healthcare access in the US is looking for motivated self-starters to enjoy a career with our company. Our healthcare programs are primarily designed to help people (more...)
Company: Myownhomecareer
Location: Kansas City
Posted on: 08/17/2019

Front-LIne Trainer Mid Shift
Description: SUMMARY: The Front-Line Trainer is responsible for providing skills based training to employees. When not assisting employees with skills based training, they will resume all production-related duties (more...)
Company: Daily's Premium Meats
Location: Saint Joseph
Posted on: 08/23/2019


Recruiters Needed " telecommute
Description: America 039 s 1 Consumer driven Health Care is looking for motivated people who will lead the way in Health Care
Company: Ameriplan
Location: Olathe
Posted on: 08/23/2019

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Blue Springs
Posted on: 08/17/2019

HR Business Partner
Description: Why Join Altec br br Altec Industries in St. Joseph, Missouri, is looking for their next Human Resources Business Partner. This individual will directly supervise Human Resources associates along (more...)
Company: Altec Industries, Inc.
Location: Saint Joseph
Posted on: 08/20/2019

Recruiters Needed " telecommute
Description: America 039 s 1 Consumer driven Health Care is looking for motivated people who will lead the way in Health Care
Company: Ameriplan
Location: Kansas City
Posted on: 08/18/2019

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Lawrence
Posted on: 08/17/2019

42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard's Human Resources Specialist is the primary go-to person. As an HR Specialist, you will (more...)
Company: Army National Guard
Location: Olathe
Posted on: 08/17/2019

Software Customer Support/Trainer
Description: Software Customer Support/Trainer Kalos has an immediate full-time opening in Software Support. Kalos develops/ supports software for correctional, educational,
Company: Kalos Inc
Location: Topeka
Posted on: 08/19/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds