SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

$11-$15 hr.-Member Support Services-$300 Sign on Bonus

Company: Alorica
Location: Saint Joseph
Posted on: July 11, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( https://olivia.recruiting.ai/co/Alorica ) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( https://olivia.recruiting.ai/co/Alorica ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Saint Joseph , $11-$15 hr.-Member Support Services-$300 Sign on Bonus, Human Resources , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Human Resources Jobs


Recruiters and Sales Professionals - PT/FT
Description: Nationwide discount benefits company is in search of individuals who have multi-faceted skills in
Company: Freedom at Home Team / AmeriPlan USA
Location: Lawrence
Posted on: 07/21/2019

Experienced Registered Nurse Virtual Chat and Recruitment Event
Description: Experienced Registered Nurse Virtual Chat and Recruitment
Company: Saint Luke's Health Systems
Location: Kansas City
Posted on: 07/18/2019

Experienced Registered Nurse Virtual Chat and Recruitment Event
Description: Experienced Registered Nurse Virtual Chat and Recruitment Event Associated
Company: Saint Luke's Health Systems
Location: Kansas City
Posted on: 07/24/2019


Recruiters Needed
Description: We are an A company with the BBB. We have been in business for 27 yrs. We are looking for qualified
Company: Living Healthy
Location: Olathe
Posted on: 07/23/2019

42A Human Resources Specialist
Description: 42A Human Resources Specialist br br Job ID: 1078447 br br Job Views: 29 br br Location: OLATHE, Kansas, United States br br ZIP Code: 66061 br br Job Category: Admin and Relations (more...)
Company: Army National Guard
Location: Olathe
Posted on: 07/23/2019

Personal Banker NMLS 1 - Red Bridge Branch - Kansas City, MO (40 Hrs)
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: Kansas City
Posted on: 07/21/2019

Recruiters and Sales Professionals - PT/FT
Description: Nationwide discount benefits company is in search of individuals who have multi-faceted skills in
Company: Freedom at Home Team / AmeriPlan USA
Location: Olathe
Posted on: 07/21/2019

FULL TIME - NO EXPERIENCE REQUIRED - $11.50/hr and $300 Sign on Bonus for Customer Service
Description: Global Receivables Solutions, Inc. is a trusted provider of accounts receivable management and works to resolve overdue customer payments. br JOB SUMMARY As a Collections Representative, your job is (more...)
Company: Alorica
Location: Saint Joseph
Posted on: 07/24/2019

Experienced Registered Nurse Virtual Chat and Recruitment Event
Description: Experienced Registered Nurse Virtual Chat and Recruitment
Company: Saint Luke's Health Systems
Location: Kansas City
Posted on: 07/19/2019

Health Benefits Consultant / Trainer - Part-time
Description: The nation's premier private provider of healthcare access in the US is looking for motivated self-starters to enjoy a career with our company. Our healthcare programs are primarily designed to help people (more...)
Company: Myownhomecareer
Location: Kansas City
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds