SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

FULL TIME - NO EXPERIENCE REQUIRED - $11.50/hr and $300 Sign on Bonus for Customer Service

Company: Alorica
Location: Saint Joseph
Posted on: July 11, 2019

Job Description:

Global Receivables Solutions, Inc. is a trusted provider of accounts receivable management and works to resolve overdue customer payments.
JOB SUMMARY As a Collections Representative, your job is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments. You ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options. A strong relationship between our clients and their customers starts with you. KEY JOB RESPONSIBILITIES

  • Handles various incoming and outgoing collections-focused phone calls
  • Resolves customer questions, complaints and collections inquiries in a professional, helpful manner
  • Connects with existing and potential customers and aims to resolve inquiries related to receivables management
  • Utilizes computer system to verify and document customer requests
  • Talks to customers over the phone to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate WHY JOIN US? As an employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs
    Working with us means potentially having the freedom to explore all kinds of career options from customer service, collections, training, and tech support, to management, recruiting and more. We offer fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed because when you re at your best, that s when we re at our best.Minimum Education and Experience:
    • High School Diploma or GED required; college degree preferred
    • 1-2 years previous experience in a receivables management, collections and contact center environment, preferred
    • Customer service experience a plus
    • Familiarity with Microsoft Windows, Word, and Excel applications
    • Bilingual language skills a plus Knowledge, Skills and Abilities:
      • Stellar customer service skills
      • Knowledge of phone dialer functions and call campaigns
      • Understanding of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts, or Practices (UDAAP)
      • Negotiation skills and assertiveness
      • Ability to use phone and computer systems
      • Excellent oral and written communication skills
      • Strong listening/comprehension skills
      • Ability to stay composed and objective
      • Patience/empathy
      • Flexibility and versatility in problem analysis and resolutionWORKING CONDITIONS Work Environment
        • A climate controlled, contact center environment filled with amazing people, incredible career opportunities and the occasional dance-off
        • Constant usage of phone and computer systems DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
          About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law. Associated topics: deskside, desktop, help, network, pc, support specialist, systems administrator, technical support specialist, technician iii, technology

Keywords: Alorica, Saint Joseph , FULL TIME - NO EXPERIENCE REQUIRED - $11.50/hr and $300 Sign on Bonus for Customer Service, Hospitality & Tourism , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


92G Food Service Specialist
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Topeka
Posted on: 07/24/2019

Amazon Delivery Driver
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Kansas City
Posted on: 07/24/2019

Retail Merchandiser (235)
Description: Driveline is currently seeking motivated and career-minded candidates to join its national network of retail merchandisers. We owe our continued success to the hard working, intelligent and innovative (more...)
Company: Driveline Retail Merchandising, Inc.
Location: Kansas City
Posted on: 07/24/2019


Grubhub Delivery Driver - Be on YOUR Schedule and Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG --Why Partner with (more...)
Company: GrubHub
Location: Kansas City
Posted on: 07/24/2019

Hospital Valet for Full Time 10.50 Plus Tips
Description: ABM, a leading provider of integrated facility solutions, is looking for a Valet.The
Company: ABM Industries
Location: Kansas City
Posted on: 07/24/2019

Retail Merchandiser NXT #ZR
Description: Do you love retail, making money and also need flexibility and variety in your daily life You could be working set hours in a single location/department or work for yourself br br Project Description: (more...)
Company: SPAR Field Services
Location: Kansas City
Posted on: 07/24/2019

Seasonal Delivery Driver
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Kansas City
Posted on: 07/24/2019

Customer Service Job
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Onlne
Location: Kansas City
Posted on: 07/24/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Kansas City
Posted on: 07/24/2019

Restaurant Server at Spectators - Sheraton Hotels - (19096871)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Olathe
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds