SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

$300 Sign on Bonus Inbound Customer Service work

Company: Alorica
Location: Saint Joseph
Posted on: June 13, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer service and experience, serving the world s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? to begin the process now: () KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much that s why we re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
    • Paid training
    • Flexible training schedules
    • Medical and dental benefits
    • Paid time off
    • Paid holiday and sick time
    • Retirement planning options (401(k))
    • Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed because when you re at your best, that s when we re at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience:
      • High School Diploma or GED required; college degree preferred
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with Microsoft Windows, Word, and Excel applications
      • Bilingual language skills a plus Knowledge, Skills and Abilities:
        • Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time
        • Ability to use phone and computer systems
        • Excellent oral and written communication skills
        • Strong listening/comprehension skills
        • Ability to stay composed and objective
        • Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment
          • A climate controlled, contact center environment filled with amazing people, incredible career opportunities and the occasional dance-off
          • Constant usage of phone and computer systems Physical Demands Constant sedentary work. You ll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let s make lives better. Let s defy the status quo. And let s go beyond thinking outside the box and decide to obliterate the box instead. You ready? Let s do this. Ready to apply? by chatting with us now () About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law. Associated topics: client service, coordinator, customer care associate, customer service, customer service associate, customer service specialist, service agent, system support, telephone, tsr

Keywords: Alorica, Saint Joseph , $300 Sign on Bonus Inbound Customer Service work, Hospitality & Tourism , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service Rep. Telecommute
Description: Interviewing this week Full-Time and Part-Time positions available. America's 1 Consumer
Company: Freedom2BHome
Location: Topeka
Posted on: 06/20/2019

Earn up to $22/hr - Delivery Driver
Description: Sign up now for Postmates It s free to sign up and fast to get started. There are no fees or time commitments, so you take home 100 of what you earn every time you complete a delivery. How it works:Sign (more...)
Company: Postmates
Location: Kansas City
Posted on: 06/20/2019

Amazon - Full-Time Delivery Driver (Kansas City,KS)
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking
Company: Amazon
Location: Kansas City
Posted on: 06/20/2019


CDL A Delivery Truck Driver - Sign on Bonus $10,000
Description: Company: Sysco Kansas City Location: US-KS-Olathe Zip Code: 66061 Minimum Level of Education: Not Applicable Minimum Years of Experience: 0-1 Position Type: Non-Exempt Travel Percentage: 0 More information (more...)
Company: Sysco
Location: Olathe
Posted on: 06/20/2019

Housekeeping Aide PM - Westin Kansas City At Crown Center - (19001ETV)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Independence
Posted on: 06/20/2019

Front Desk Supervisor - Sheraton Kansas City Hotel at Crown Center - (19075239)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Independence
Posted on: 06/20/2019

NO EXPERIENCE NEEDED - $11.50/hr and $300 Sign on Bonus for Customer Service
Description: GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer service and collections, serving the world s biggest brands with tens (more...)
Company: Alorica
Location: Saint Joseph
Posted on: 06/20/2019

Retail Merchandiser
Description: Do you want to work, but wish you had some flexibility in when you did your work Do you love working in retail, but dream that you werent the one behind the register Do you want to be able to work in (more...)
Company: Driveline Retail Merchandising
Location: Olathe
Posted on: 06/20/2019

Housekeeping Aide PM - Westin Kansas City At Crown Center - (19001ETV)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Kansas City
Posted on: 06/20/2019

Event Services Supervisor - Sheraton Kansas City Hotel at Crown Center - (19001CMU)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Kansas City
Posted on: 06/20/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds