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2nd Shift Janitorial Supervisor

Company: C&W Services
Location: Saint Joseph
Posted on: April 17, 2019

Job Description:

Job DescriptionJob Title2nd Shift Janitorial SupervisorJob Description SummaryThe Janitorial Supervisor is a position within the line of operations at CW. The incumbent is responsible for the supervision, operation and performance of all janitorial staff. In addition the incumbent is responsible for performing the day-to-day and periodic cleaning activities in assigned work areas. Primary responsibility includes performance, continuous improvement, safety/health, employee relations, customer satisfaction, scheduling, maintaining work standards, conducting site evaluations/audits, inventory control, budget control, troubleshooting/problem solving, and training and special project work as requesteJob DescriptionEssential Duties and Responsibilities include all the duties of a cleaner-janitorial worker in addition to the following.* Complies with CW and Client's Safety policies, regulations and SOP procedures.* Leads custodial workers on daily activities and work schedules.* Perform daily, weekly, and monthly facility inspections and document results.* Collaborate with others to troubleshoot problem areas and submit repair requests.* Accept feedback from others, set goals to improve performance based upon this feedback; exhibit objectivity and openness to others' views.* Maintain communication with management regarding unresolved work issues, personnel issues, and employee complaints.* Train new departmental employees on CW and Customer expectations.* Develops employee skills/abilities.* Be an active participant in safety programs.* Assist in the development and administration of Standard Operating procedures.* Qualify and oversee subcontractors.* Utilize the computerized maintenance management systems.* Participates in ongoing skills development training programs.* Coordinates/solicits special project work.* Ability to work without direct supervision on daily assigned work.* Maintain adherence to work schedule and be available to work overtime as required by demands of the job.* Work all shifts including holidays and weekends as required.* Perform other duties as assigned.Essential Duties and Responsibilities include all the duties of a cleaner-janitorial worker in addition to the following. Other duties may be assigned.* Complies with CW and Client's Safety policies, regulations and SOP procedures.* Leads custodial workers on daily activities and work schedules.* Perform daily, weekly, and monthly facility inspections and document results.* Collaborate with others to troubleshoot problem areas and submit repair requests.* Accept feedback from others, set goals to improve performance based upon this feedback; exhibit objectivity and openness to others' views.* Maintain communication with management regarding unresolved work issues, personnel issues, and employee complaints.* Train new departmental employees on CW and Customer expectations.* Develops employee skills/abilities.* Be an active participant in safety programs.* Assist in the development and administration of Standard Operating procedures.* Qualify and oversee subcontractors.* Utilize the computerized maintenance management systems.* Participates in ongoing skills development training programs.* Coordinates/solicits special project work.* Ability to work without direct supervision on daily assigned work.* Maintain adherence to work schedule and be available to work overtime as required by demands of the job.* Work all shifts including holidays and weekends as required.* Perform other duties as assigned.Qualification* Minimum of three to five (3-5) years of recent supervisory or Lead experience with staff of 5 or more* Supervisory/business training, preferably.* Desire to exceed and a service attitude relative to customer needs* Basic cleaning responsibilities with 1 year or more previous experience* Ability to speak and read English is a plus and may be required by some clients* Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team* Ability to use cleaning tools and equipment.* Requires attention to detail, a pride in delivering excellent service, organization, and high levels of energy and enduranceEducation (Preferred)HS Diploma, GED or equivalentLanguage and Communication Skills* Ability to speak read and write English fluently.* Ability to analyze, interpret and apply information and procedures and client prepared documents.* Ability to effectively present information and respond to questions or customer service requests.* Ability to speak effectively with individuals identified in Work Relationships above.* Ability to define problems collects data, establish facts, and draw valid conclusions.* Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues.Additional skillsThis individual should be self-motivated, stress and pressure resistant, as well as a quick learner.C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.Req Number: R52011

Keywords: C&W Services, Saint Joseph , 2nd Shift Janitorial Supervisor, Hospitality & Tourism , Saint Joseph, Missouri

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