SaintJosephRecruiter
the smart solution for Saint Joseph jobs

Customer Service Representative $300 sign on bonus

Company: Alorica
Location: Saint Joseph
Posted on: March 16, 2019

Job Description:

Customer Service Representative $300 sign on bonus GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and collections, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility . In this role, you will be assisting customers with making outstanding payments for clients. You'll be acting as a consult ant to the customer , empathiz ing with their situation, encouraging and educating them , and offer ing assistance and payment options. A strong relationship between our clients and their customers starts with you - so only the awesome need apply! Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES Handles various incoming and outgoing collections-focused phone calls Resolves customer questions, complaints and collections inquiries in a professional, helpful manner Connects with existing and potential customers and aims to resolve inquiries related to receivables management Utilizes computer system to verify and document customer requests Talks to customers over the phone to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives betterone interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, collections, training , and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred 1-2 years' previous experience in a receivables management, collections and contact center environment, preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Knowledge of phone dialer functions and call campaigns Understanding of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts, or Practices (UDAAP) Negotiation skills and assertiveness Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Patience/empathy Flexibility and versatility in problem analysis and resolution WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) Equal Opportunity Employer - Veterans/Disabled

Keywords: Alorica, Saint Joseph , Customer Service Representative $300 sign on bonus, Hospitality & Tourism , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


EatStreet Delivery Driver - Supplement Your Income
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team br Perks: ul li Drivers can earn up to 11 an hour depending (more...)
Company: EatStreet
Location: Topeka
Posted on: 03/24/2019

Inbound Customer Service
Description: Our contact center division,is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home Agent (more...)
Company: MHR
Location: Kansas City
Posted on: 03/24/2019

Sous Chef
Description: Sous Chef --- Kansas City, Missouri Why YOU could be the Key Ingredient Are you a passionate Sous Chef who loves to nurture people through a great meal If so, your talent will contribute to the success (more...)
Company: Brio Tuscan Grille
Location: Kansas City
Posted on: 03/24/2019


Housekeeper / Room Attendants- The Westin Kansas City at Crown Center (170011HQ)
Description: Heres To Your Journey with Westin Westin is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow (more...)
Company: Marriott
Location: Kansas City
Posted on: 03/24/2019

Busser - AM Shift - Westin Kansas City At Crown Center - (190001EM)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Kansas City
Posted on: 03/24/2019

House Attendant - Sheraton Overland Park Hotel at the Convention Center (17000ZTG)
Description: Heres To Your Journey with Sheraton Sheraton is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow (more...)
Company: Marriott International
Location: Kansas City
Posted on: 03/24/2019

Customer Service Sales Associate
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Kansas City
Posted on: 03/24/2019

Remote Customer Service Representative
Description: Mommy Jobs Online is seeking a HME Support Representative to answer incoming calls, voice mails and emails to the Support Desk regarding user questions. The Representative is responsible for identifying (more...)
Company: Mommy Jobs Online
Location: Kansas City
Posted on: 03/24/2019

Local CDL-A Delivery Truck Driver
Description: We are hiring CDL-A Drivers SYGMA provides delivery services for some of the largest food chains in the country. We are looking for Delivery Drivers across
Company: The SYGMA Network
Location: Kansas City
Posted on: 03/24/2019

EatStreet Delivery Driver - Deliver on Your Schedule
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team br Perks: ul li Drivers can earn up to 11 an hour depending (more...)
Company: EatStreet
Location: Topeka
Posted on: 03/24/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds