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Customer Service Rep/Obituary Entry Position

Company: House-Npg Human Resources
Location: Saint Joseph
Posted on: January 2, 2019

Job Description:

Job #18-1229 Part-Time Customer Service Rep/Obituary Entry Responsible for helping walk in customers and answering phones. Will enter advertising into the advertising system for billing and production. Enters obituaries as submitted by funeral homes or private party customers and edit them following AP style. Layout obituary page(s) for production.-- --- Answer phones and cover walk in customers--- Cover vacations and time off.--- Receives emails and phone calls related to advertising and obituaries.--- Books all advertising and obituaries in advertising system and processes payments.--- Assist Sales staff with administrative duties----- Ability to work weekends and holidays. Approx. shift on weekends is four hours or less. Holidays are approx. an hour.--- Paginate the obituaries page for production. Experience:--- 6 to 12 months customer service experience is preferred.--- Proficiency in spelling, grammar, punctuation, style and computer keyboarding including Microsoft--Office.--- Excellent communication skills are needed for establishing good rapport with customers over the phone, via email, and in person.--- Must be detail-oriented, task-oriented and able to perform multiple tasks under deadline constraints. Competitive pay with a reputable company serving the community for over 170 years. Learn more about this exciting opportunity at npgco.com/Careers Offers of employment are contingent upon the successful completion of a background check and drug screening. Some positions may have additional eligibility requirements. EOESt. Joseph News Press.Category: Customer Service, Keywords: Customer Service Representative

Keywords: House-Npg Human Resources, Saint Joseph , Customer Service Rep/Obituary Entry Position, Hospitality & Tourism , Saint Joseph, Missouri

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