Shift Manager - Slots
Company: Bally's Corporation
Location: Kansas City
Posted on: May 2, 2024
Job Description:
Description
- Maintain a pleasant, friendly, and welcoming attitude toward
all external and internal guests at all times.
- Provide operational support to the Slot Manager as
necessary.
- Delegate authority and assign responsibilities and work
schedules to department staff.
- Maintain strict confidentiality relative to financial
information, operating systems, company policies and procedures,
marketing plans, and team member information.
- Oversee the daily operations of the Slots department including
creating work schedules, interviewing, hiring, developing and
administering discipline and monitoring staffing levels.
- Mediate and solve problems and develop training
programs.
- Enforce all Company and department policies and
procedures.
- Observe and analyze the integrity of play and activity of
guests and team members.
- Coordinate with Security and Surveillance to detect and prevent
attempts to cheat or damage gaming equipment.
- Improve productivity: improvements, processes, equipment, and
systems.
- Possess a thorough working knowledge of all Slots department
games and equipment.
- Implement changes related to Title 31 guidelines as
needed.
- Adhere to regulatory, departmental, and Company policies in an
ethical manner and empower and require others to do the
same.
- Other duties as assigned or any reasonable request from any
member of management.
Keywords: Bally's Corporation, Saint Joseph , Shift Manager - Slots, Hospitality & Tourism , Kansas City, Missouri
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