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Remote - Customer Service Representative

Company: Lincare Healthcare
Location: Maryville
Posted on: November 22, 2021

Job Description:

**Generous Sign-On Bonus Offered to Eligible New Hires**This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).Qualifications: - Ability to successfully manage inbound calls in a positive and professional manner - Ability to read and analyze documents such as patient orders - Ability to effectively communicate with health care professionals and patients - Ability to carry out oral and written instructions - Ability to enter patient and medical information using company software - Ability to work both independently and as part of a team - Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment - Exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordinglyEducation and Experience: - High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience - Computer entry experience necessary#CSRJob Type: Full-timeApplication Question(s):

  • Must have a quiet work environment free of external background noise.
  • Must type at a minimum of 30-35 WPM.
  • Must have this equipment for this position:
    • Internet: high speed (min 25mbps), hard wired,
    • Processor: Intel Core or Intel Pentium > 2GHz
    • Memory: 4 GB+ of RAM
    • Browser: IE, Chrome, Safari, Firefox
    • Operating System: Win10 1909, MacOS 10.15
    • Monitor: dual monitors each capable of displaying 1024x768 pixels
    • Sound: sound card installed (standard in most computers)
    • Virus Protection: up-to-date anti-virus protection installed, always scan mode
    • Headset: USB noise-cancelling headset
    • Accessories: wireless mouse, keyboard
    • Webcam (optional)Shift availability:
      • Day Shift (Preferred)
      • Night Shift (Preferred)
      • Overnight Shift (Preferred)Work Location:
        • Fully RemoteWork Location: Remote

Keywords: Lincare Healthcare, Saint Joseph , Remote - Customer Service Representative, Hospitality & Tourism , Maryville, Missouri

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