Solution Architect- Pharmacy/Clinical Implementations
Company: Netsmart Technologies
Location: Overland Park
Posted on: April 1, 2026
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Job Description:
Responsible for providing expert solution knowledge, recommended
implementation and maintenance best practices, and process design
representing their domain of expertise Netsmart Overview: At
Netsmart, improving care delivery isn’t just our aspiration, it’s
our passion! For more than 50 years, we’ve been a healthcare
software company developing technology and providing services in
the behavioral health, human services, and post-acute markets. We
collaborate with organizations and partner with our clients across
the care spectrum to anticipate challenges, identify obstacles and
recognize new opportunities as healthcare evolves. We continuously
strive to advance our Netsmart technologies and offerings beyond
the EHR by embracing new technology trends that empower healthcare
professionals to provide the best possible care. Solution
Architect: As a Solution Architect within our consulting
organization, you are tasked with leveraging your expert solution
knowledge to recommend best practices for implementation and
maintenance, as well as to design processes within your domain of
expertise. Your role entails owning subject matter expertise,
overseeing design, and ensuring the successful implementation of a
particular component within the overall project. Medication
Management Solution Architect: The Medication Management Solution
architect oversees the design of the system from start to finish
during the implementation phase. Collaborating closely with
clients, they pinpoint workflows and recommend optimal practices in
line with industry standards. Acting as the primary source of
knowledge, they guide both the project team and the client through
the Medication Management implementation process. In this role,
you'll spearhead client events, oversee clinical data gathering,
recommend clinical and myAvatar best practices, analyze and design
workflows, create documentation and myAvatar content, coach and
mentor the solution team, mediate internal and client conflicts,
and address troubleshooting and issue resolution. Responsibilities
Provide expertise during client engagement to deliver workflow and
solution design to achieve defined benefits. Responsible for
guiding clients through current workflows, upgrades, system
changes, enhancements, and ongoing system maintenance. Act as a
primary consultant for the client’s solution troubleshooting,
consultation, and knowledge transfer Cultivate and sustain
relationships with clients to provide appropriate escalation of
issues, solution knowledge, and engagement support. Seek to resolve
escalated problems and issues using solution knowledge and
expertise during installation, operation, maintenance or testing.
Manage client expectations and ensure project delivery meets goals
of engagement. Coach, mentor and guide solution teams on
recommended methodology practices Qualifications Required
Bachelor's degree or equivalent relevant work experience At least 5
years of health care information technology implementation or
consulting working experience At least 2 years Electronic Health
Record solution work experience At least 1 year of project
management experience Ability to communicate effectively with
technical, clinical and operational teams Ability to document and
present architecture concepts, often narrowing complex ideas to a
single overview Ability to build strong client relationships and
delivering client-centric solutions Ability to make sense of
complex, high quantity and sometimes contradictory information to
effectively solve problems Preferred At least 2 years Netsmart EHR
solution work experience Expectations Travel expected up to 20% of
the time as needed Position may at times require extended or
irregular hours outside of traditional office hours to support
clients and projects across multiple time zones and any required
travel Netsmart is proud to be an equal opportunity workplace and
is an affirmative action employer, providing equal employment and
advancement opportunities to all individuals. We celebrate
diversity and are committed to creating an inclusive environment
for all associates. All employment decisions at Netsmart, including
but not limited to recruiting, hiring, promotion and transfer, are
based on performance, qualifications, abilities, education and
experience. Netsmart does not discriminate in employment
opportunities or practices based on race, color, religion, sex
(including pregnancy), sexual orientation, gender identity or
expression, national origin, age, physical or mental disability,
past or present military service, or any other status protected by
the laws or regulations in the locations where we operate. Netsmart
desires to provide a healthy and safe workplace and, as a
government contractor, Netsmart is committed to maintaining a
drug-free workplace in accordance with applicable federal law.
Pursuant to Netsmart policy, all post-offer candidates are required
to successfully complete a pre-employment background check,
including a drug screen, which is provided at Netsmart’s sole
expense. In the event a candidate tests positive for a controlled
substance, Netsmart will rescind the offer of employment unless the
individual can provide proof of valid prescription to Netsmart’s
third party screening provider. If you are located in a state which
grants you the right to receive information on salary range, pay
scale, description of benefits or other compensation for this
position, please use this form to request details which you may be
legally entitled. All applicants for employment must be legally
authorized to work in the United States. Netsmart does not provide
work visa sponsorship for this position. Netsmart's Job Applicant
Privacy Notice may be found here .
Keywords: Netsmart Technologies, Saint Joseph , Solution Architect- Pharmacy/Clinical Implementations, Healthcare , Overland Park, Missouri
