Regional Operations Manager - Missouri West (Hiring Immediately)

Company: Beacon Specialized Living
Location: Independence
Posted on: March 18, 2026

Job Description:

Position Summary: The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed. They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets. Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program. The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations. Responsibilities/Essential Functions : Integrity Always be compliant with all company and regulatory policies and procedures. Operational Oversight: Ensure that company goals, including budget and clinical effectiveness targets, are met. Policy Implementation: Consistently apply and deploy BSLS policies, procedures, and care practices. Incident Reports: Review incident reports, submit them for approval, and ensure timely submission to regulatory agencies. Work Injury Reports: Ensure work injury reports are entered accurately and in a timely manner if needed. Record Maintenance: Ensure records are secure, confidential, up-to-date, and accurate for individuals and employees. Reporting Requirements: Ensure that reporting requirements are met and monitor various plans and quality. Ongoing Audits: Perform ongoing audits of location operations, including routine inspections. Must fully cooperate with all licensing reviews and internal or external investigations Compassion Supervision: Support and supervise Care Team Managers to ensure adequate staffing and resources for high-quality care. Personal Care Logs/Daily Documentation: Ensure that logs are completed correctly and in a timely manner. EMAR/MAR: Ensure accuracy in medication administration records. Individual Protection: Ensure individual protection, personal care, and adherence to clinical actions. Skill-Building Activities: Ensure individuals participate in skill-building and community activities. Individual Interaction: Attend individual functions and maintain regular interaction. Individual Assessments: Assist with individual assessments, placement, transfers, and discharges. Advocacy Communication: Keep department heads informed of staffing, compliance, and operational concerns; collaborate with leadership. Licensing Liaison: Communicate with licensing consultants and external agencies to resolve issues. Investigation Response: Lead responses to investigations and facilitate access to requested information. Compliance Assistance: Assist the compliance department with responses, correspondence, and corrective action plans (CAPs). Personnel Issues: Address personnel issues with HR, Compliance, and Executive Leadership. Advocacy for Staff: Assist staff with navigating the process for training and tuition reimbursement. Respect Meetings: Plan, attend, and co-chair monthly staff meetings, coordinating agendas and ensuring documentation is filed. New Employee Orientation: Ensure new employee orientation is completed and monitored. Staffing Management: Collaborate with Care Team Managers, Recruiters, and Trainers to achieve full staffing. Training Compliance: Enforce training compliance and provide monthly reports. Personnel Issues: Address personnel issues with HR, Compliance, and Executive Leadership. Respect for Individuals: Ensure proper clinical actions are taken to maintain or improve individual health, safety, and stability. Excellence Financial Management: Manage Census, LOA’s, Per Diem Rates, payroll costs, and EBITDA targets. Budget Monitoring: Support Care Team Managers with financial plans/budgets and ensure understanding of budgetary reporting. Time-and-Attendance: Ensure accurate reporting by monitoring schedules and actual time worked.

Keywords: Beacon Specialized Living, Saint Joseph , Regional Operations Manager - Missouri West (Hiring Immediately), Healthcare , Independence, Missouri