SaintJosephRecruiter Since 2001
the smart solution for Saint Joseph jobs

Pharmacy Technician

Company: Alorica
Location: Saint Joseph
Posted on: April 8, 2021

Job Description:

GET TO KNOW ALORICA

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

KEY JOB RESPONSIBILITIES

* Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
* Maintains and updates customer information as necessary
* Calmly attempts to resolve and de-escalate any issues
* Escalates calls to supervisor when necessary and appropriate
* Responds to requests for assistance and/or possible processing of credit card authorizations
* Tracks call-related information for auditing and reporting purposes
* Provides feedback reports on call issues related to downtime and/or training issues
* Upsells to customers as necessary

WHY JOIN ALORICA?

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.

Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.

But please, allow us to entice you further! As an Alorica employee, you may receive:

* Paid training
* Flexible training schedules
* Medical and dental benefits
* Paid time off
* Paid holiday and sick time
* Retirement planning options (401(k))
* Employee discounts through client programs

Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.

So what do you say? Ready to take the next step?

JOB REQUIREMENTS

Minimum Education and Experience:

* High School Diploma or GED required; college degree preferred
* Customer service experience a plus
* Phone-related customer service a major plus
* Familiarity with Microsoft Windows, Word, and Excel applications
* Bilingual language skills a plus

Knowledge, Skills and Abilities:

* Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
* Ability to use phone and computer systems
* Excellent oral and written communication skills
* Strong listening/comprehension skills
* Ability to stay composed and objective
* Conversational, patient and confident, with a positive attitude

WORKING CONDITIONS

Work Environment

* A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
* Constant usage of phone and computer systems

Physical Demands

Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

TAKE THE NEXT STEP

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

Equal Opportunity Employer - Veterans/

Keywords: Alorica, Saint Joseph , Pharmacy Technician, Healthcare , Saint Joseph, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Healthcare Jobs


Licensed Health Insurance Agent - Work from Home, Great Sales opportunity
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Clarinda
Posted on: 04/20/2021

Companion Caregiver - Urgently Hiring
Description: No Certification No Problem We are hiring caregivers of all skill levels to provide compassionate In Home Care to
Company: CareInHomes
Location: Camden Point
Posted on: 04/20/2021

Earn up to $15/hour as a Papa Pal Caregiver
Description: What is Papa Papa is a fun and rewarding service designed to help support seniors in their everyday lives.----Papa is the perfect part-time job for energetic individuals looking to make money while making (more...)
Company: Papa
Location: Blue Springs
Posted on: 04/20/2021


Ultrasound Technician Travel Assignments
Description: Travel Ultrasound Technician Numerous Nationwide Travel Assignments / Jobs br br Tired of completing an application just to get informationClick the View or Apply button for HCEN's Free, Quick (more...)
Company: HealthCare Traveler (Allied Health)
Location: Blue Springs
Posted on: 04/20/2021

RN PACU Pre / Post Anesthesia - Travel Nurse
Description: Travel Nurses Needed - Surgical Services br Nationwide Travel RN Nursing JobsPACU Pre-Op / Post-Op Recovery RoomPost Anesthesia Care Unit Registerd Nurse br Post Anesthesia CareHCEN has numerous request (more...)
Company: RN Travel HealthCare Jobs
Location: Blue Springs
Posted on: 04/20/2021

Occupational Therapist - Nationwide Travel / Locum Tenen
Description: Of all the Healthcare Professional specialties we offer, Occupational Therapist are one of the specialties that have the most difference between staffing agencies in job / travel assignment locations (more...)
Company: HCEN Travel Solutions
Location: Blue Springs
Posted on: 04/20/2021

CVICU RN Cardiac Intensive Care Travel Nurse
Description: Cardiac Intensive Care Unit RN - Nationwide Travel Nurse Assignments Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking (more...)
Company: HealthCare Traveler Jobs
Location: Blue Springs
Posted on: 04/20/2021

Licensed Therapist - Work from home online
Description: Job DescriptionPrivate practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the (more...)
Company: BetterHelp
Location: Blue Springs
Posted on: 04/20/2021

Telemetry RN - Tele Travel Registered Nurse
Description: Travel RN Nursing Jobs br Registered Nurses needed for: br Nationwide Travel Tele, PCU, CCU, Stepdown Nursing JobsHCEN has numerous request for RN Candidates Looking for a Tele RN travel assignment (more...)
Company: RN Travel HealthCare Jobs
Location: Blue Springs
Posted on: 04/20/2021

LPN LTC, LTAC, SNF Travel Licensed Practical Nurses
Description: Nationwide Travel Nurse Jobs - Medical Surgical Med Surg Licensed Practical NurseHCEN client agency who has put in a special request to fill numerous Nationwide LPN / LVN Nursing vacancies. br ul (more...)
Company: HealthCare Traveler Jobs
Location: Blue Springs
Posted on: 04/20/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Joseph RSS job feeds